About Our Products
What types of posters do you sell?
We specialize in limited-edition gig posters, art prints, and festival commemoratives from acclaimed artists and designers. Our collection includes works from Aesthetic Apparatus, Brad Klausen, Chuck Sperry, Dan Grzeca, Dan McCarthy, and many others. We feature posters for artists like Arctic Monkeys, Bob Dylan, Alabama Shakes, Billy Strings, and festivals including Coachella and Austin City Limits.
Are your posters officially licensed?
Yes! All our music-related posters are officially licensed limited editions that were originally sold at concerts and events. Each piece represents authentic music history and artistic expression.
What makes your posters “limited edition”?
Our posters are true limited editions with specific print runs, often signed and numbered by the artists. Once sold out, these pieces become collectibles that appreciate in value over time.
Ordering & Account
How do I create an account?
You can create an account during checkout by providing your email address and creating a password. Having an account allows you to track orders, save favorites, and receive notifications about new releases.
Can I modify or cancel my order after placement?
Orders can only be modified or cancelled within 2 hours of placement as we process orders quickly to ensure prompt shipment. Please review your cart carefully before completing your purchase.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can also log into your account to view order status and tracking details.
Payment Options
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for all orders. All payments are processed securely through encrypted channels.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your payment information and never store your complete credit card details on our servers.
Do you offer payment plans?
Currently, we don’t offer payment plans. Full payment is required at time of purchase for all orders.
Shipping & Delivery
Where do you ship?
We ship worldwide excluding Asia and select remote areas due to logistical constraints. We’re continuously working to expand our shipping network while maintaining our quality standards.
What are my shipping options?
We offer two delivery options:
• Standard Shipping: $12.95 via DHL/FedEx (10-15 days after shipping)
• Free Shipping: For orders over $50 via EMS (15-25 days after shipping)
• Standard Shipping: $12.95 via DHL/FedEx (10-15 days after shipping)
• Free Shipping: For orders over $50 via EMS (15-25 days after shipping)
How are posters packaged for shipping?
Each limited-edition print is meticulously inspected and securely packaged in protective tubing to ensure it arrives in pristine condition, ready for framing and display.
How long does order processing take?
All orders are processed within 1-2 business days before shipping. Each poster is carefully prepared for its journey to your doorstep.
What if my poster arrives damaged?
While rare due to our protective packaging, if your poster arrives damaged, please contact us immediately at [email protected] with photos of the damage and packaging. We’ll resolve the issue promptly.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery. The item must be in original condition, unused, and in its original packaging. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Can I exchange my poster for a different one?
Exchanges are subject to availability. Please contact us at [email protected] within 15 days of receipt, and we’ll assist you with exchange options when possible.
Are there any items that cannot be returned?
Due to the collectible nature of our products, final sale items and sold-out limited editions cannot be returned unless they arrive damaged or incorrect.
Still Have Questions?
Our customer service team—fellow music and art enthusiasts—understands the anticipation of waiting for a special poster. Reach out to us for personalized assistance:
Email: [email protected]
We’re honored to deliver these pieces of artistic legacy to your doorstep and help build your collection.
